Refund /Cancellation Policy
Refund/Cancellation Policy
For Reading and Healing Sessions
At Holiistiic Healer there is no Refund or Cancellation policy for Reading and Healing sessions booked.
However the request for new slot for Reading and Healing session can be adjusted for which 24 hours prior notice is required.
For Courses
Once you enroll for the course, there will be no Refund for the same.
In case of any emergency you are not able to attend the course in the batch you have enrolled for, you will be automatically adjusted in the next batch for the course.
For Products
We do not entertain cancellations for the reason -ordered by mistake or changed your mind. Also cancellations will not be allowed on discounted products and if you have used any discount coupons or bought the item in any ongoing sale.
Kindly note that all requests for refund or exchange will be considered only if it meets the following criteria.
- If the product delivered is damaged.
- If the product received is different from the product ordered.
- The item must be unused and in same condition you received it. If not so, the customer will not be eligible for any refunds/exchange.
- The transportation charges to send back the product to office address will be borne by the customer.
- Please make a video while unboxing, proof is needed for damaged products . Send an email to holiistiichealer@gmail.com with your order ID, elaborating the issue along with the picture of the product you receive
- Once acknowledged by our support team, The customer has to pack and send the product(in its original condition) to our business address.
- Once the returned item is received and inspected at our end, we shall notify the customer through email that we have received your returned item(s). We shall also notify you of the approval or rejection of your refund/Exchange through email.
- On approval, we shall process full refund to your method of payment or send a replacement (of the same item), as the case may be, within 7-21 business days.